Unit 303
Work in a Business Environment
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Outcome 1: Understand the purpose and benefits of respecting and supporting other people at work
The learner can:
1.1 Explain the purpose of supporting other people at work
1.2 Explain the purpose of helping other people to work effectively and efficiently
a for individuals
b for organisations
1.3 Explain what is meant by diversity and why it should be valued
1.4 Outline the benefits of diversity to an organisation
1.5 Explain how to treat other people in a way that is sensitive to their needs
1.6 Explain how to treat other people in a way that respects their abilities, background, values, customs and beliefs
1.7 Describe ways in which it possible to learn from others at work
Outcome 2: Understand how to maintain security and confidentiality at work and deal with concerns
The learner can:
2.1 Outline the purpose and benefits of maintaining security and confidentiality at work
2.2 Outline requirements for security and confidentiality in an organisation
2.3 Outline legal requirements for security and confidentiality, as required
2.4 Describe procedures for dealing with concerns about security and confidentiality in an organisation
Outcome 3: Understand how to assess, manage and monitor risk in the workplace
The learner can:
3.1 Describe sources of risk in an organisation, including health and safety
3.2 Explain how to assess and monitor risks in an organisation
3.3 Describe ways of minimising risk in an organisation
Outcome 4: Understand the purpose of keeping waste to a minimum in a business environment, and the procedures to follow
The learner can:
4.1 Describe the purpose and benefits of keeping workplace waste to a minimum
4.2 Describe the main causes of waste that may occur in a business environment
4.3 Describe ways of minimising waste, including using technology and other procedures
4.4 Explain the purpose and benefits of recycling
4.5 Describe organisational procedures for recycling materials, and their purpose
4.6 Describe ways in which waste may be minimised by regularly maintaining equipment
Outcome 5: Understand procedures for disposal of hazardous materials
The learner can:
5.1 Explain the purpose of procedures for the recycling and disposal of hazardous materials
5.2 Describe procedures for the recycling and disposal of hazardous materials for an
organisation
Outcome 6: Understand ways of supporting sustainability in an organisation
The learner can:
6.1 Explain the benefits to an organisation of improving efficiency and minimising waste over time
6.2 Describe ways of continuously improving own working methods and use of technology to achieve maximum efficiency and minimum waste
6.3 Outline ways of selecting sources of materials and equipment that give best value for money
Outcome 7: Be able to respect and support other people at work in an organisation
The learner can:
7.1 Complete work tasks with other people in a way that shows respect for
a backgrounds
b abilities
c values, customs and beliefs
7.2 Complete work tasks with other people in a way that is sensitive to their needs
7.3 Use feedback and guidance from other people to improve own way of working
7.4 Follow organisational procedures and legal requirements in relation to discrimination legislation in own work
Outcome 8: Be able to maintain security and confidentiality
The learner can:
8.1 Keep property secure, following organisational procedures and legal requirements, as required
8.2 Keep information secure and confidential, following organisational procedures and legal requirements
8.3 Follow organisational procedures to report concerns about security / confidentiality to an appropriate person or agency, as required
Outcome 9: Be able to assess, manage and monitor risk
The learner can:
9.1 Identify and agree possible sources of risk in own work
9.2 Identify and agree new risks in own work, as required
9.3 Assess and confirm the level of risk
9.4 Identify and agree ways of minimising risk in own work
9.5 Monitor risk in own work
9.6 Use outcomes of assessing and dealing with risk to make recommendations, as required
Outcome 10: Be able to support the minimisation of waste in an organisation
The learner can:
10.1 Complete work tasks keeping waste to a minimum
10.2 Use technology in own work tasks in ways that minimise waste
Outcome 11: Be able to follow procedures for the disposal of hazardous waste in an organisation
The learner can:
11.1 Follow procedures for recycling and disposal of hazardous materials in own work tasks, as required
Outcome 12: Be able to support sustainability in an organisation
The learner can:
12.1 Follow procedures for the maintenance of equipment in own work
12.2 Review own ways of working, including use of technology, and make suggestions for improving efficiency
12.3 Select and use equipment and materials in own work in ways that give best value for money
12.4 Support other people in ways that maximises their effectiveness and efficiency
The learner can:
1.1 Explain the purpose of supporting other people at work
1.2 Explain the purpose of helping other people to work effectively and efficiently
a for individuals
b for organisations
1.3 Explain what is meant by diversity and why it should be valued
1.4 Outline the benefits of diversity to an organisation
1.5 Explain how to treat other people in a way that is sensitive to their needs
1.6 Explain how to treat other people in a way that respects their abilities, background, values, customs and beliefs
1.7 Describe ways in which it possible to learn from others at work
Outcome 2: Understand how to maintain security and confidentiality at work and deal with concerns
The learner can:
2.1 Outline the purpose and benefits of maintaining security and confidentiality at work
2.2 Outline requirements for security and confidentiality in an organisation
2.3 Outline legal requirements for security and confidentiality, as required
2.4 Describe procedures for dealing with concerns about security and confidentiality in an organisation
Outcome 3: Understand how to assess, manage and monitor risk in the workplace
The learner can:
3.1 Describe sources of risk in an organisation, including health and safety
3.2 Explain how to assess and monitor risks in an organisation
3.3 Describe ways of minimising risk in an organisation
Outcome 4: Understand the purpose of keeping waste to a minimum in a business environment, and the procedures to follow
The learner can:
4.1 Describe the purpose and benefits of keeping workplace waste to a minimum
4.2 Describe the main causes of waste that may occur in a business environment
4.3 Describe ways of minimising waste, including using technology and other procedures
4.4 Explain the purpose and benefits of recycling
4.5 Describe organisational procedures for recycling materials, and their purpose
4.6 Describe ways in which waste may be minimised by regularly maintaining equipment
Outcome 5: Understand procedures for disposal of hazardous materials
The learner can:
5.1 Explain the purpose of procedures for the recycling and disposal of hazardous materials
5.2 Describe procedures for the recycling and disposal of hazardous materials for an
organisation
Outcome 6: Understand ways of supporting sustainability in an organisation
The learner can:
6.1 Explain the benefits to an organisation of improving efficiency and minimising waste over time
6.2 Describe ways of continuously improving own working methods and use of technology to achieve maximum efficiency and minimum waste
6.3 Outline ways of selecting sources of materials and equipment that give best value for money
Outcome 7: Be able to respect and support other people at work in an organisation
The learner can:
7.1 Complete work tasks with other people in a way that shows respect for
a backgrounds
b abilities
c values, customs and beliefs
7.2 Complete work tasks with other people in a way that is sensitive to their needs
7.3 Use feedback and guidance from other people to improve own way of working
7.4 Follow organisational procedures and legal requirements in relation to discrimination legislation in own work
Outcome 8: Be able to maintain security and confidentiality
The learner can:
8.1 Keep property secure, following organisational procedures and legal requirements, as required
8.2 Keep information secure and confidential, following organisational procedures and legal requirements
8.3 Follow organisational procedures to report concerns about security / confidentiality to an appropriate person or agency, as required
Outcome 9: Be able to assess, manage and monitor risk
The learner can:
9.1 Identify and agree possible sources of risk in own work
9.2 Identify and agree new risks in own work, as required
9.3 Assess and confirm the level of risk
9.4 Identify and agree ways of minimising risk in own work
9.5 Monitor risk in own work
9.6 Use outcomes of assessing and dealing with risk to make recommendations, as required
Outcome 10: Be able to support the minimisation of waste in an organisation
The learner can:
10.1 Complete work tasks keeping waste to a minimum
10.2 Use technology in own work tasks in ways that minimise waste
Outcome 11: Be able to follow procedures for the disposal of hazardous waste in an organisation
The learner can:
11.1 Follow procedures for recycling and disposal of hazardous materials in own work tasks, as required
Outcome 12: Be able to support sustainability in an organisation
The learner can:
12.1 Follow procedures for the maintenance of equipment in own work
12.2 Review own ways of working, including use of technology, and make suggestions for improving efficiency
12.3 Select and use equipment and materials in own work in ways that give best value for money
12.4 Support other people in ways that maximises their effectiveness and efficiency
